But listening is more than a passive reception of sound, true hearing is interactive, the words are weighed and considered and their real value comes after discussion. These are the first tentative steps to increasing the student’s knowledge.
Many years of coaching have shown me that often the student is not sure where the real barrier to his full understanding is located. Quite often I have encountered students wanting to master equations. My listening device under these circumstances is to conduct a small diagnostic test. The real source of his/her problem thus revealed may not be an understanding of equations, but may be earlier, caused by deficiencies in understanding directed numbers, or maybe in simplifying algebraic terms.
Thus we have developed all our material after much analysis of information that has been collected form listening to our students.
Dr Covey was right, it is easy to advise people, but if you want to give them the best advice, first listen.